GO! Value added services

No matter how late you keep working, we can still pick up your shipment. With late regular pick-up times, late special pick-ups with direct carriage to our station so that your shipment enters our network as late as possible, and night-time pick-ups whose transport handling is specially tailored to you, we always have
the right solution to hand.
 The benefits
 

• late regular pick-up times by default
• economical late pick-up: shipments are taken directly to the station and loaded into scheduled transport at the latest possible point
• night-time pick-up whose onward transport is organised individually to suit you:
  • regular shipment handling within the station region
  • optional forwarding of nationwide shipments by feed-in directly into the central HUB for overnight delivery
  • Further alternatives include direct deliveries and Same Day service.

Weekends and public holidays are times in which regular plans can be frustrated – normally. But with GO! you are in safe hands, even at times that are usually awkward.

GO! can carry urgent ad hoc shipments quickly and reliably to their consignees, whether these are important spare parts or urgent documents. And GO! can do this whenever you want and whenever you need it: late in the evening, early in the morning, and even in the middle of the night.
 The benefits
 

• around-the-clock service availability: 24 hours a day, 365 days a year
• short response times: one call is enough
• extremely fast handling tailored to your requirements
• your own competent and experienced consultant
• seamless shipment tracking providing full transparency online

Does your shipment need to be delivered within a fixed time slot? No problem: select one of our many options, as your needs dictate.
 The benefits
 

• lots of different scheduling options to suit your particular requirements
• early delivery – before 8 a.m. the following day at any business centre*
• time slots from 30 to 120 minutes throughout the day
• fixed delivery – 15 minutes to the precise deadline

If your shipments containing confidential information, high-value goods, or other sensitive content exclusively have to be delivered to authorised people, or if you’re sending financial or salary documents, travel documents, or vehicle papers – then we have the right solution for you. Even in our standard service we only
deliver to named consignees, and will only deliver to mailboxes and neighbors if the customer has given express permission. In this form of authorised delivery, we offer a service that is extra-
secure. The consignees will only receive the shipment if they enter the correct PIN code.
 The benefits
 

• Reassuring security – your shipment will only be handed to authorised people if they enter the correct PIN code. If your shipment cannot be delivered, it is kept in our quarantine store until you redirect it.
• very short transit times because we use a high-performance express transit network
• highly flexible, offering a wide range of timed delivery options and additional services

If you only want your shipment to find its way into certain hands, then you should have it exclusively delivered to a certain person or group of people only. We have the right solution for that too – identity check. Delivery is specially personalised. Consignees have to identify themselves. It’s the highest security level. It is also the ideal addition to our standard service in which we only deliver to named consignees.
 The benefits
 

• strictly personal. Your shipment will only be handed to people who can identify themselves. If your shipment cannot be delivered, it is kept in our quarantine store until you redirect it.
• very short transit times because we use a high-performance express transit network
• highly flexible, offering a wide range of timed delivery options and additional services

We can inform you about pending pick-ups and deliveries, as required. This notification is within any time slot you choose, and can be by telephone or in writing.
 The benefits
 

• increases the likelihood of pick-ups and delivery, especially if the sender or consignee is not always present, or only sporadically present
• easier for those involved to plan: if a shipping or receiving point is not usually occupied, you don’t have to man it permanently when shipments are due
• subsequent coordination of pick-ups and delivery modalities on demand
• Collection and delivery can be at places without postal addresses or fixed handover points, such as trade fairs, major construction sites, airports and out of town.
• Lead times and notification methods can be selected individually.
• Customers are informed proactively in the event of unavailability.

Trade fairs, conferences, and other similar events – these are always highly stressful days for you as an exhibitor or visitor. So it’s a reassuring feeling to have GO! at your side as a reliable service provider. Is part of your trade fair booth missing or defective? Do you need to stock up on information materials or give-aways? Are the items you purchased not allowed on your flight? GO! Trade fair services covers your back for all of your transport needs around the event, so you can concentrate fully on your visitors, customers, and other tasks.

When shipping goods, the customer must provide all of the documents needed for customs clearance. We can help you to do that. But delays are still possible due to customs clearance.