Without logistics providers like GO!, a closely meshed economy and ensuring the availability of goods would be inconceivable. Our responsibility and commitment to viable logistics solutions are correspondingly great. We are committed to achieving a balance between economic business operations and ecological management.
"In 2001, I started as a self-employed courier driver at GO! in Hamburg. I love being on the road every day in my Nissan E-Mobil in Hamburg's city centre and enjoy the personal contact with my colleagues and the customers I meet every day."
- Bruno S., Hamburg
Safety and security are firmly entrenched in our organisation. Enhancing both these aspects is a key component of our processes and applies equally to GO! stations, goods in transit, data and staff, and they are regularly reviewed through internal audits. We protect the property of our customers by treating it with maximum sensitivity and care.
The protection of personal data and handling such data in confidence is obligatory. We treat customer and consignee data, which is supplied to us, with maximum care and in compliance with the EU General Data Protection Regulation.
The health of our staff constitutes the backbone of our group of companies. We are continuously improving occupational health and safety to ensure our staff stay healthy. These efforts include regular training, inspections and audits. These measures are complemented by the company’s health management programme and local prevention initiatives.
GO! Express & Logistics Deutschland GmbH has set itself the goal of pursuing a sustainable environmental policy. We see environmental protection as a corporate task and are committed to the careful use of natural resources and the reduction of harmful influences on the environment.
environment. Our environmental awareness is reflected in our corporate thinking and actions.
The relevant legal and official requirements serve as the basis for our actions in environmental protection. Taking into account technical and economic feasibility, we regard the environmentally relevant laws and regulations as minimum requirements and try to take measures beyond them.
We strive for improvement. In this context, the environmental goals are regularly checked for their fulfilment, continuously evaluated and adjusted if necessary. At the same time, we set ourselves the goal of continuously improving the environmental management system.
In this regard we pay particular attention to the smart management of logistics flows: our routes are continuously reviewed and adjusted if necessary. Three additional regional HUBs have been established since 2017 alone. We are reducing route network kilometres per parcel by using our seven regional sorting centres and through optimum capacity utilisation of our regular service vehicles, which also travel between locations making direct deliveries.
We are supplementing our fleet by adding sustainable, alternatively powered vehicles. We are increasingly deploying cargo-carrying bicycles and electric vehicles, especially in urban environments. We are also regularly involved in pilot projects, such as the City of Kassel’s current open-air experiment, in order to help reduce CO2 emissions and roadway noise pollution in inner city areas, for example. What matters to us above all in this regard – in addition to having a directly positive impact on the environment – is gaining experience and sharing it with providers of alternative drive trains, municipalities, with customers and consumers and with other representatives of the logistics industry, in order to exploit further potential for achieving climate goals.
As far as the delivery process is concerned, we are reducing the burden on the environment by offering complementary delivery options, e.g. individual agreements for substitute services, pooling of deliveries and pick-ups, as well as permanently reviewing and optimising routes and reducing avoidable traffic. Consignees are notified about deliveries in order to avoid multiple delivery attempts.
Furthermore, we ensure climate-neutral production of printed matter, such as promotional material and business stationery and are driving eco-friendly design forward at our locations by using electricity and gas as fuels, solar power and energy-saving LED technology.
All the activities described above can be categorised as our social contribution to sustainable enterprise management. An environmental management system according to DIN EN ISO 14001 is implemented system-wide.
We continuously audit and improve the quality we provide. The GO! quality management system is DIN EN ISO 9001:2015-certified. The audit includes all the company’s processes and is the foundation on which the provision of our transport services is based. In addition, we comply with Good Distribution Practice (GDP) of medicinal products for human use guidelines. We have certified our compliance with GDP in writing.
