GO! is the quality leader in the CEP market

  • Damage rates of less than 0.02 per cent
  • Network-wide delivery rates of over 99.2 per cent
  • Certified according to DIN EN ISO, complete compliance with regulatory requirements such as GDP

 

Bonn, 7 March 2018. The express and logistics service provider GO! has become the quality leader in the CEP market with an unparalleled quality performance. This applies to the entire range of services, from standard overnight express service and transportation of time-critical consignment to specific transportation and logistics solutions.

 

Impressive delivery and damage rates

The success of the logistics service provider is based on its network structure. Minimal transit and transshipment times enable late pickup times, until 10 p.m. in some cases. This is made possible thanks to efficient process times, taking just under an hour at the central GO! hub in Niederaula, and thus ensuring optimal line planning. The network performance is thus well above comparable market standards, which is of great benefit to the production planning of customers and consignors. Also in relation to delivery times, the company is setting new standards: on average, GO! delivers all consignments by 9.17 a.m. on the next morning. Logistical handling is based on the highest quality and security standards throughout the entire process chain and across all locations. In this way, the courier and express delivery provider can achieve delivery rates of over 99.2 per cent with damage rates of just 0.02 per cent.

Compliance with regulatory requirements and standards is a matter of course

GO! is a premium provider, and as such, treats all consignments with the utmost care and attention. This includes compliance with various types of specifications, such as for hazardous materials or pharmaceutical consignments (GDP guideline). The logistics service provider naturally has a certified quality management system according to ISO 9001, which also monitors and checks compliance with GDP. This is not just to the benefit of customers from the pharmaceutical industry, as GO! offers a wide range of precise transportation solutions to all customers with high reliability and quality demands.

‘Thanks to our extensive network, we can guarantee rapid deliveries and reliable timeframes with consistently high quality and safety standards both nationally and internationally. In doing so, we can give our customers a clear competitive edge,’ explains Ulrich Nolte, managing director of GO! Express & Logistics (Deutschland) GmbH.

Modern training systems and internal conditions guarantee high quality

To meet its own quality targets, as well as customer demands and applicable regulatory requirements, GO! established a set of conditions which help it to define, monitor and improve its objectives, consistently and throughout the company.

To ensure smooth transportation and implementation of tailored logistics solutions, GO! has specially trained and skilled employees, whose knowledge is always kept up to date through regular training using the latest training systems.


About GO! Express & Logistics – quality leader in the CEP market

GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).

Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.

For more information, see: general-overnight.com

 

Press contact for GO! Germany

Andrea Wagner-Neumann | Senior PR Consultant

Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany

Phone: +49 6131 91098-31 | Email: pr@general-overnight.com