GO! expands into the Netherlands
Europe’s largest independent provider of courier and express services continues to grow: GO! is set to launch operations in the Netherlands on 1 April 2024.
- from domestic, to express, to direct delivery: GO! now additionally offers incoming and outgoing shipments between the Netherlands and the rest of the world.
- the new GO! Express & Logistics Netherlands B.V. operates from Nieuw-Vennep (Amsterdam) and Veenendaal (Arnhem).
- this makes premium-quality logistics available to the Netherlands with the fast and flexible product portfolio from GO!
Bonn, 25 March 2024. The GO! Express & Logistics group is growing: the new GO! national subsidiary in the Netherlands opens on 1 April 2024. With the two new Dutch locations, in Nieuw-Vennep (Amsterdam – AMS) and Veenendaal (Arnhem – QAR), GO! is meeting customer requirements and expanding its premium services in the heart of Europe.
The CEO of GO! Express & Logistics Netherlands B.V. is Christopher Biggs (53). A native of the UK, the experienced CEP manager has lived in the Netherlands for five years. After 27 years with a large company in the CEP industry, where he advanced from courier driver to branch head, Biggs will now put his executive talents to work for the Dutch national subsidiary of GO! He will be supported by a ten-member team that jointly draws on several decades of CEP experience.
GO! west – expansion at 40
‘Even in our 40th anniversary year, we’re expanding and not about to slow down,’ says Martina Baerecke, GO! CEO at the Bonn headquarters. ‘The Netherlands is a strong economic country in the heart of Europe and home to Rotterdam, the continent’s largest port. Our Dutch operations will complement our offerings – to the full benefit of our customers,’ she adds with conviction. ‘This expansion strengthens our business position in the CEP market and increases our independence.’
GO!ranje boven – continued growth, now in the Netherlands
In financial year 2023, GO! Express & Logistics once again registered clear growth, with the network of partners carrying more than 10 million shipments. And it did so with unbeaten quality performance: the network has a 99.43 per cent delivery rate and a simultaneously minimal damage rate of just 0.02 per cent. With the expansion of the network and its national Dutch subsidiary, GO! is meeting the needs of customers seeking to implement logistics services of this level in the Netherlands.
‘Our employees in the Netherlands are highly motivated and can’t wait to set things in motion at GO!’ Biggs reports. ‘As a quality leader in the CEP market, we carried out comprehensive training measures to give our employees hands-on experience with our premium services and establish these practices in the team.’ The German-British manager has high regard for the Dutch work culture. ‘I love the cosmopolitan open-mindedness and the agility that I see in action here every day,’ he says.
Individual logistics solutions to meet any challenge
The brand essence of GO! is reliable, premium-quality service in a flexible framework. Customers value the personal support accompanied by service-oriented communication and individual customer service that they receive from GO!. All inquiries are handled by internal personal account managers and not routed to call centres.
With the launch of its new Dutch subsidiary, GO! is making its strong domestic and international network available to customers in the Netherlands on a cross-border basis. This includes:
- domestic Dutch service with delivery by 12 noon the following day
- european and worldwide express shipping
- individual scheduling options for collection, delivery and direct delivery
- along with its standard services, the Dutch GO! subsidiary also offers emergency storage, shipping of animals and dangerous goods, as well as air charter and sea and air cargo services
GO!’s extensive network ensures overnight service to all European economic centres. Deliveries to any key international commercial centre can be made within 48 hours, and to almost any destination worldwide within three to four days.
The GO! Express & Logistics international service pledge includes:
- a personal point of contact for all customers – not a call centre
- same-day shipment collection
- overnight shipping
- proactive notification for any collection or delivery issues
- flexibility and reliability
Not to forget: GO! has a delivery rate of 99.43 per cent, primarily on the first attempt, with a damage rate of just 0.02 per cent. ‘We’re a quality leader in the CEP market and are proud of our impressive levels of performance combined with our very low loss and damage rate,’ Martina Baerecke elaborates. ‘We look forward to serving the full spectrum of our customers’ needs in the Netherlands now, too.’