GO! announces average price adjustment
of 5.8 per cent

  • Measures to attract and retain skilled personnel
  •  Roll-out of infrastructure for growing consignment volumes
  •  Investments in process optimisation to actively safeguard the future

The express and courier service provider GO! is raising its standard prices with effect from 1 February 2020
by an average of 5.8 per cent. With this price adjustment, the quality leader in the CEP market is responding to general cost increases and laying the foundation for the planned investments in the current business year.

Diverse investments in the future

The consignment volume has more than doubled over the past ten years. In response to this steady growth, GO!
is continuing to expand its capacities. To secure its future over the long term, the medium-sized company is investing strongly in personnel, infrastructure and process optimisation. “With our diverse, flexible services, top delivery rates and very low damage rates, we make a decisive contribution to our customers’ success,” says Ulrich Nolte, managing director of GO! Express & Logistics (Deutschland) GmbH. “In order to safeguard the high quality of our performance and ensure that we are well-positioned to meet our customers’ future requirements we are again planning substantial investments in 2020. This will enable us to continue to shape our own and our customers’ business success going forward.”

Additional costs for personnel, environmental protection and energy supply

Over 3,000 couriers and more than 1,400 employees currently work for GO! Express & Logistics. In order to retain them, offer ongoing training to qualify them for new market demands and hire new colleagues to support them, we need to budget for substantially higher personnel expenses in the new business year. Tougher environmental standards demanding sustainable new solutions, for example modernising the vehicle fleet or using urban cargo bikes, entail additional costs and expenditure that will have to be offset by price adjustments. Other cost drivers are increased spending on energy provision and insurances and higher investment in IT infrastructure and IT security.

 

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About GO! Express & Logistics – quality leader in the CEP market

GO! Express & Logistics provides overnight shipping services, 365 days a year, for anything that needs to arrive in perfect condition, safely and on time. The mid-market company, which was set up as a consortium by eight experienced couriers in 1984, has been expanding its extensive portfolio of logistics solutions for 40 years without becoming part of a corporation. Some 1,400 employees and more than 1,700 drivers and couriers work day in, day out to ensure the safe transport of over 10 million shipments a year (2023) – from urban cycle couriers right through to global express shipping operations. The product portfolio covers all customer-focused logistics services – from overnight express shipments through to full supply chain management. Performance rates currently stand at an excellent 99.43 per cent delivery rate on the first attempt and an impressive 0.02 per cent damage rate (both 2023). The company is further certified in quality management to DIN EN ISO 9001:2015, in environmental management to DIN EN ISO 14001:2015 and holds certification in GDP compliance (good distribution practice).

Comprising a partner network with over 100 GO! stations in Europe, GO! Express & Logistics is an award-winner for the best customer service under package / courier services (WirtschaftsWoche) and ranks among the top 1 per cent of training companies in Germany. As such, the company is regarded as a quality leader in the CEP market with high levels of customer loyalty, exceptional customer service and excellent recommendation rates. GO! is especially proud of its high employee satisfaction and their ratings, which have made GO! a ‘Top Company’ and an ’Open Company’ on kununu.

For more information, see: general-overnight.com

 

Press contact for GO! Germany

Andrea Wagner-Neumann | Senior PR Consultant

Bartenbach AG | Kaufmannshof 1 | 55120 Mainz | Germany

Phone: +49 6131 91098-31 | Email: pr@general-overnight.com