Case study
Highly flexible delivery of medically indicated foodstuffs
Maximum possible flexibility is one of the basic requirements to be met in express and courier shipping. How flexible the individual service provider really is is shown, for example, by the handling of high shipment volumes, combined with a wide variety of delivery times and locations as well as additional services. Or to put it more succinctly: the degree of flexibility that GO! displays for a producer of medical nutrition.The GO! customer, a traditional company and at the same time a pioneer of so-called enteral nutrition, i.e. tube feeding, delivers the corresponding consignments itself to the GO! Central HUB.From here, GO! takes over and distributes the vital content to the places of use in Germany, Austria and Switzerland. The volume is 200,000 items per year. Deliveries are generally made from Monday to Friday between 8am and 5pm. Depending on the customer's wishes or requirements, the delivery period can be narrowed down to mornings, afternoons or even Saturdays. Also the consignee groups vary greatly: they include hospital wards, care facilities and private addresses in the homecare sector. In addition, GO! takes on logistics-related tasks. Tasks such as Shelf Services. Another aspect that shows the typical flexibility are the numerous additional bookable Services, including advice by telephone before the courier's arrival, take-away and disposal of the outer packaging, packaging of the goods on pick-up, storage permit, return and Shipment destruction.